Introduction

MixDen Studio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

Name and contact details (email, phone number)
Project information and requirements
Payment and billing information
Communications and correspondence
Audio files and project materials you submit

Automatically Collected Information

When you visit our website, we may automatically collect:

Device and browser information
IP address and location data
Pages visited and time spent
Referring website information

How We Use Your Information

We use the information we collect to:

Provide and improve our audio services
Communicate with you about projects and inquiries
Process payments and manage bookings
Send relevant updates and marketing (with your consent)
Analyze website usage to improve our services
Comply with legal obligations

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. Your audio files and project materials are stored securely and are only accessible to authorized personnel working on your project.

Project files are retained for a reasonable period after project completion to facilitate any follow-up work or revisions. Upon request, we can delete your project files from our systems.

Your Rights (GDPR)

Under GDPR, you have the right to:

Access - Request copies of your personal data
Rectification - Request correction of inaccurate data
Erasure - Request deletion of your data
Restrict processing - Request limited use of your data
Data portability - Request transfer of your data
Object - Object to certain processing activities

To exercise these rights, please contact us at hello@mixden.co.uk.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. These include essential cookies for site functionality and analytics cookies to understand how visitors use our site. You can manage cookie preferences through your browser settings.

Third-Party Services

We may use third-party services for analytics, payment processing, and file sharing. These services have their own privacy policies governing the use of your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@mixden.co.uk
Location: Reading, Berkshire, UK